These Terms and Conditions govern your use of this website, digital products, services, resources, content, audits, consulting offers, and related materials provided by Subham Ojha, The Psychepreneur, CX Guru, AI Authority Protocol, Conviction OS, and associated properties.
By using this website, purchasing a product, submitting a form, booking a call, joining the newsletter, or engaging our services, you agree to these Terms. If you do not agree, please do not use the website or purchase from us.
Who we are
This website is operated by Subham Ojha, founder of The Psychepreneur and CX Guru, Based in India and available remotely. The website provides educational content, digital products, AI visibility audits, authority infrastructure services, automation systems, Conviction OS deployments, consulting, and related professional resources.
Acceptance of terms
Your continued use of the website and any purchase, submission, or engagement constitutes acceptance of these Terms, the Privacy Policy, and the Refund Policy.
Use of this website
You agree to use this website lawfully and respectfully. You must not:
- attempt to hack, damage, overload, or disrupt the website
- copy, scrape, resell, or republish protected content without permission
- misuse forms, comments, or contact channels
- submit false, misleading, abusive, or unlawful information
- use the website or materials for illegal, harmful, or deceptive purposes
Intellectual property
Unless otherwise stated, all content on this website is owned by or licensed to Subham Ojha, The Psychepreneur, CX Guru, or related properties. This includes text, frameworks, product names, page copy, designs, templates, PDFs, manuals, videos, graphics, systems, processes, prompts, worksheets, and digital downloads.
You may not copy, reproduce, modify, distribute, sell, sublicense, or create derivative works from our content without written permission.
Limited personal use
When you purchase a digital product, you receive a limited, non-exclusive, non-transferable license to use it for your personal or internal business use only. You do not receive ownership of the intellectual property. You may not share paid materials publicly, upload them to file-sharing platforms, resell them, use them as your own product, or distribute them to others without permission.
Digital products
Digital products may include manuals, guides, templates, frameworks, worksheets, prompt libraries, checklists, recordings, or other downloadable or access-based resources. Because digital products can be accessed immediately, refund rules are governed by the Refund Policy. Please read it before purchasing.
Services and consulting
Services may include AI Visibility Audits, Authority Infrastructure builds, Conviction OS deployments, automation work, strategy consulting, website/system work, product documentation, and related engagements. Specific deliverables, scope, timelines, fees, revisions, and responsibilities should be defined in the relevant proposal, invoice, agreement, email confirmation, or project document.
AI Visibility Audits
AI Visibility Audits test how selected AI systems, search engines, answer engines, or LLM-based tools describe, retrieve, cite, compare, or recommend a person, business, product, or entity at a specific point in time. AI systems change frequently. Audit results are snapshots, not permanent guarantees. A model’s answer may vary by date, user, location, prompt, context, version, personalization, or platform update.
Authority Infrastructure and Conviction OS
Authority Infrastructure and Conviction OS are systems for organizing identity, positioning, proof, content, workflows, review processes, and AI-readable assets. They are designed to improve clarity, consistency, discoverability, and trust signals. They do not guarantee platform approval, AI recommendation, sales, ranking, virality, or business success.
No guaranteed results
We do not guarantee specific financial results, audience growth, search rankings, AI citations, model recommendations, job outcomes, business revenue, conversion rates, or platform performance.
AI visibility, search visibility, audience growth, and business outcomes depend on many factors outside our control, including your market, offer, reputation, website, content, competition, public proof, platform changes, model behavior, search algorithms, buyer demand, and implementation quality. Any examples, screenshots, case studies, testimonials, or public proof are illustrative and do not guarantee that you will achieve the same result.
Educational and informational content
The content on this website is provided for educational, informational, strategic, and professional purposes. It is not legal, financial, medical, psychological, tax, investment, or professional compliance advice. You are responsible for your own decisions and should consult qualified professionals where required.
User-submitted information
If you submit forms, messages, project details, testimonials, screenshots, links, or other materials, you confirm that you have the right to share them and that the information is accurate to the best of your knowledge. You grant us permission to review, store, and use submitted materials for communication, project delivery, internal analysis, and where agreed, public proof or testimonial display.
Testimonials and public proof
We may display testimonials, public comments, public social media feedback, screenshots, case study excerpts, or proof assets where permission is provided, where the content is already public, or where it is appropriate to reference public-facing engagement. Private, sensitive, confidential, or identifying information may be redacted where appropriate.
Payments
All prices, currencies, payment methods, and taxes are shown at checkout, invoice, proposal, or product page where applicable. Payments may be processed through third-party platforms. We are not responsible for outages, errors, or terms of third-party payment processors.
Refunds
Refunds are governed by the Refund Policy. By purchasing, you agree to the refund terms applicable to the product or service purchased.
Cancellations
Cancellation and rescheduling terms for calls and service engagements are described in the Refund Policy and any applicable proposal or agreement. Missed calls, late cancellations, or failure to provide required inputs may reduce or remove refund eligibility.
Third-party tools and links
This website may link to third-party websites, tools, platforms, social profiles, checkout pages, calendar tools, analytics tools, or embedded content. We are not responsible for third-party content, policies, availability, pricing, privacy practices, or performance.
AI-generated or AI-assisted work
Some workflows, drafts, analysis, templates, or systems may use AI-assisted tools. Human review, judgment, and governance are used where relevant, but AI-assisted work may still require client/user review before publishing or implementation. You are responsible for verifying factual, legal, compliance, medical, financial, technical, or business-critical information before relying on it.
Confidentiality
For service engagements, confidential client information will be handled reasonably and professionally. However, unless a separate written NDA or agreement is signed, no additional confidentiality obligation beyond reasonable business handling is implied.
Prohibited use
You may not use our website, products, frameworks, or services to:
- break the law
- infringe intellectual property
- mislead, defraud, harass, or harm others
- create spam or abusive automation
- impersonate others
- distribute malware or harmful code
- resell or misrepresent our work as your own
- train competing products using our paid materials without permission
Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, consequential, special, punitive, or business-loss damages, including loss of revenue, profit, data, opportunity, reputation, rankings, traffic, employment, or goodwill. Our total liability, where legally permitted, is limited to the amount you paid for the specific product or service giving rise to the claim.
Indemnity
You agree to indemnify and hold harmless Subham Ojha, The Psychepreneur, CX Guru, and related properties from claims, losses, liabilities, damages, costs, or expenses arising from your misuse of the website, products, services, content, or violation of these Terms.
Changes to offers and pricing
We may change, update, remove, rename, reprice, or discontinue products, services, pages, resources, or offers at any time. Previous purchases do not guarantee future access to new versions, bonuses, services, or pricing unless explicitly stated.
Termination of access
We may refuse service, restrict access, cancel orders, or terminate access to products or services if we believe there is misuse, fraud, abuse, chargeback abuse, violation of these Terms, or unlawful activity.
Governing law
These Terms are governed by the laws of India, unless another jurisdiction is required by applicable consumer protection or data protection law. Any disputes will be subject to the appropriate courts in India, unless otherwise required by applicable law.
Contact
For questions about these Terms, contact:
Subham Ojha / The Psychepreneur / CX Guru
Location: Kolkata, India
Contact: use the contact page
See also: Privacy Policy · Refund Policy
This page is provided for transparency and general website governance. It may be updated as products, services, tools, and legal requirements change.